1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Payment information (processed securely through our payment provider)
- Usage data (server metrics, support tickets)
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you close your account, we will delete your personal information within 30 days, except where retention is required by law.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal information
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies
We use essential cookies to operate our service and analytics cookies to understand how our service is used. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
9. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@polymarketvps.com.